Nellie’s women shelter is encouraging applications for Relief Counsellors who can work the evening/overnight hours from 5pm-7am. Counsellors are responsible for the direct support and service to women in the shelter.

Responsibilities:

1. Support and Service

• Completes assessment and intake of women requesting shelter
• Provides information and referral to both women in the community and shelter residents
• Crisis support to women both over the telephone and in shelter
• Individual counselling to shelter residents
• Acts as an advocate and provides support and accompaniment
• Plans and implements programs for shelter residents
• Facilitates house meetings and in-house support groups
• Mediates conflict between residents
• Aftercare support to women in community
• Provides daily support services to residents, such as providing TTC tokens, clothing, food, and first aid.
• Ensures the overall health and safety of all shelter residents
• Provide harm reduction supports to women

2. Administration

• Maintains women’s files and completes all shelter documentation
• Maintains service statistics
• Completes all household and shift duties
• Report writing as required

3. Social Justice, Community Education and Outreach

• Outreach and participation in community actions
• Public Speaking and community education as required
• Liaise with community support services

4. General

• Commitment to working from a feminist, AR/AO and harm reduction framework
• Works co-operatively as a member of the shelter team.
• Attends regular team meetings, staff training sessions and planning meetings as required
• Assists with other duties as required, from time to time, aiding in the efficient operation of the organization 

Qualifications and Experience:

• Grade 12 Diploma and 4 years of directly related work experience Or Post-secondary Diploma or Degree directly related to the position and 2 years directly related work experience
• Experience working with women in the areas of homelessness, poverty, and violence
• Demonstrated commitment to women’s issues and anti-oppression

Hours:          No fixed hours.  On call basis.

Salary:          Step 1 Salary Grid: $24.51/ hour

Nellie’s is committed to the development of an agency that reflects the women it serves. This position is open to all women*. Woman* signifies all people who self identify as female, femme and/or woman. This includes trans women, cisgender women, non binary people who identify as femme or female presenting. Applications from equity seeking groups are strongly encouraged.

We regret that our shelter location is not physically accessible. 

Faxes, Emails or phone calls will not be accepted. Please mail your application to: 

Attention:    Anna Morgan, Program Manager

                        Nellie’s

                        970 Queen St. East, PO Box 98118

                        Toronto, ON M4M 1J8

Nellie’s is a unionized workplace with the Workers United Canada Council. This position is within the bargaining unit and as such the terms and conditions of employment are in accordance with the Collective Agreement.

This position requires a criminal reference check as per Ministry requirements. 

Date of Posting:      Friday June 8, 2018

Deadline:                  Friday July 6, 2018

We are sorry that only those candidates who will be interviewed will be contacted.

Physical support is required.  Job duties include tidying up service areas, washing floors, washing dishes, cleaning the kitchen cupboards, microwave, fridge, screening donations etc.  We are looking for enthusiastic applications from women who are willing to donate a minimum of 4-8 hours a week during office hours.

Volunteer Position Tasks

1. Food and Supply Coordination
   • Unpacks food orders, stocks kitchen and places food bank orders.
   • Cleans kitchen, pantry and storage areas including appliances and shelves according to Department of Health standards.
   • Maintains inventory of all household supplies and equipment and prepares and places orders.

2. Cleaning
   • According to Toronto Shelter Standards, cleans kitchen, pantry and storage areas including kitchen appliances and shelves according to Department of Health standards.
   • Responsible to clean pots, pans and dishes after meals.
   • Ensure the Food Hygiene shelter Regulations are carried out at all times.

3. Building and Property
   • Provides cleaning and maintenance of the shelter.
   • Informs House Coordinator of any violation of health and safety or any mechanical breakdown or maintenance needs as they relate to the shelter; and arranges for minor repairs
   • Maintains and regularly checks daily repair log and completes minor repairs.
   • Supports waste management and recycling.

4. Donation Program Coordination
   • Coordinates donations of goods
   • Receives major in-kind donations delivered at the shelter and (to) follows procedure for registering receipted gifts.

5. General
   • Works cooperatively as a member of the shelter team.
   • Maintains positive relations with residents.
   • Occasional weekend and evening work.
   • Assists with other duties as required, from time to time, aiding in the operation of the organization.
   • Other duties as assigned by supervisor.

Qualifications and Experience:

• Good organizational and communication skills
• Excellent teamwork skills
• Must be able to lift at least 25-30 pounds
• Knowledge of sanitation regulations and safety standards and/or food handler’s certificate considered an asset
• Demonstrated commitment to women’s issues and anti-oppression/anti-racism. 

Please email your resume and cover letter to jamuna@nellies.org.

Nellie’s is committed to the development of an agency that reflects the women it serves. This position is open to all women*. Woman* signifies all people who self identify as female, femme and/or woman. This includes trans women, cisgender women, non binary people who identify as femme or female presenting. Applications from equity seeking groups are strongly encouraged.

We regret that our shelter location is not physically accessible.

If you’re selected, you’ll get a phone call for an interview in early August.  A police check is needed. An orientation is mandatory for all volunteers on August 29 & 30 from 5:30-8:30pm.

Date of Posting:      June 7, 2018 

Deadline:                  July 15, 2018